Privacy Policy
Last updated: 20.08.2025
We value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR).
Information We Collect
1. Google Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics sets cookies to collect anonymous information such as:
- Pages visited
- Time spent on the site
- Browser, device, and general location (approximate, not exact)
This data helps us improve our website. You can disable cookies in your browser settings or decline them in our cookie banner.
2. Contact Forms
When you submit a contact form, we collect the following information:
- Name
- Email address
- Message content
- (Optional) Mobile phone number
This data is stored in our database and sent to us by email so we can respond to your inquiry.
How We Use Your Information
- To respond to your inquiries
- To provide customer support
- To improve our website (via analytics)
We do not sell, rent, or share your personal data with third parties for marketing purposes.
Data Retention
- Contact form submissions are stored in our database and email system until they are no longer needed for customer service purposes.
- Analytics data is retained according to Google’s standard retention policies.
Your Rights (Under GDPR)
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for data processing (e.g., cookies)
- File a complaint with the Croatian Personal Data Protection Agency (AZOP)
To exercise your rights, please contact us at: hive@hivebouldering.com
Data Security
We take appropriate measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.